Contact form on the company website

Why do companies have a contact form on their websites? Did you know that there are many benefits of having such a form on your website? If you want to learn more about how to increase your chances of success by adding a contact form, this article is for you!

What is a contact form?

The contact form is an interactive tool designed for easy contact with customers. Thanks to it, customers can quickly and easily leave a message or get information about a service, product or company. The contact form may contain various fields, including name, email address, phone number, questions and comments.

Benefits of adding a contact form

The contact form has many benefits for your business. Firstly, it allows you to avoid the stress of answering a large number of questions and comments. It can also help build brand credibility. Customers will see that your company is organized, professional and committed to meeting their needs.

How to create a contact form?

Add plugin

To create a contact form, we recommend the Contact Form 7 plugin. To install it, go to WordPress Admin Panel > Plugins > Add New and enter: “Contact Form 7” in the search bar:

Contact Form

Add a new form

You can create a new form in the plugin panel (you can also find this view by clicking on the new section in the left menu in the WordPress admin: Contact > Add new).

Contact Form

Edit the form

Start creating a new form by giving it a name. A sample form template will be displayed. You can edit the labels (underlines) or add new items from the collection (top buttons).

Contact form

Email tab

This is where you edit the contact form settings that apply to email. You can specify where the messages from your form should be sent (administrator’s email address) and customize the messages sent to the recipient.

News tab

In the Messages section, you can edit the messages used when handling the contact form (both from the administrator’s and the user’s side).

Other plugins for creating a contact form

Best practices for using contact forms

There are some best practices to follow when using contact forms. First, make sure all required fields are clearly marked. This way, customers will know which information is required.

Also, make sure your forms are protected against spam. You can do this by enabling the Captcha or requiring a password.

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