White screen after installation Astratic theme

You have successfully installed and activated the Astratic theme but you are seeing white screen – website not working? Here is a quick introduce why it has occurred and how to solve it.

Why my website isn’t working?

Lets’ check following steps:

  • you purchased Astratic theme
  • you uploaded a .zip file with the theme
  • you clicked “Activate”
  • you want to create a first website but in a preview you see just white, empty screen – that’s right?

You probably haven’t enter a key licence. It is a kind of code that enables the Astratic theme working correctly.

How to activate the Astratic key license?

To finish theme activation go to WordPress admin panel > Astratic > Licenses. You will see something like this:

Licenses in WordPress admin panel

In the “License key” box enter your key from e-mail (it was sent automatically after purchase). Now everything should be fine ūüôā

Still have some troubles? Don’t worry and contact us!

Add the first comment and start a discussion

Leave a Reply

Your email address will not be published.

This site uses cookies to optimize the use of it and for statistical purposes in accordance with Privacy Policy. The conditions for storing cookie files can be specified in Browser Settings. Further using the site and not blocking cookies means that you accept the use of these files.

Service namePurposeSettings
Service nameCookies required for the operation of the website.
Google AnalyticsAnalytical purposes.
DisqusCookies required for the operation of the comments system.

Need help?

Thank you!


We will answer in next 24 hours

Need a help? support-icon